Refunds & Withdrawal

5. CANCELLATION, WITHDRAWAL AND REFUNDS

All sales are final, except in countries or territories where applicable law requires a refund or another remedy. For example, consumers residing in the European Union may have a statutory 14-day right of withdrawal, subject to the legal conditions and exceptions explained below.

Refunds will also be provided where required by the binding purchase terms of the seller identified at checkout. Otherwise, refunds are not available unless the seller expressly approves an exception at its discretion.

We offer no additional money-back guarantee. Mandatory consumer rights remain unaffected. To ask for a refund or to withdraw, simply email contact@moneyreacher.com from the email address you bought with — that is enough. You can also use our online withdrawal function at /withdrawal. A summary is at /refunds.

Where applicable law gives you a 14-day right to withdraw from this online service or digital-content contract, send your withdrawal notice within 14 calendar days after the contract is concluded. Any legally required extension or different period still applies. This is the deadline for giving notice, not a requirement for the refund to reach you within 14 days of purchase. No worldwide 14-day withdrawal promise is created by these terms.

To exercise an applicable withdrawal right, use the website's clearly labeled withdrawal function, send a clear statement to contact@moneyreacher.com, or use the model form below. You do not need permission or a reason to exercise a statutory no-reason withdrawal right. The required online function remains readily and continuously accessible throughout the applicable period, includes a confirmation step and provides an acknowledgment on a durable medium containing your statement and its date and time. It is separate from canceling renewal and does not restrict other legally valid withdrawal methods.

For a purchase that legally qualifies as paid digital content supplied without a tangible medium, the applicable withdrawal right can end when supply starts after your prior express consent to immediate supply, acknowledgment of the resulting loss of that right, and the required confirmation on a durable medium. This exception applies only where the law permits it for the actual product sold and the necessary process has been completed. Opening an account or merely viewing an idea is not, by itself, the required consent process. Rights concerning defective or nonconforming content remain unaffected.

An ongoing Premium service is not fully performed when access begins. Where you expressly request that a service start during the withdrawal period and all applicable legal conditions are met, a proportionate amount for the service already supplied may be payable. No arbitrary access fee or full-price charge applies simply because you logged in. Any such amount and its collection must comply with applicable law; no prohibited unilateral deduction from a refund will be made. Where a withdrawal right has not validly ended, it remains available for its applicable period.

A statutory withdrawal refund is issued within the applicable legal deadline. Where the Slovak 14-day reimbursement rule applies, the seller must refund the required payment no later than 14 calendar days after receiving your withdrawal notice. The original payment method is used unless another lawful method is expressly agreed, without an unauthorized refund-processing fee or replacement with credit. The seller identified at checkout may administer the refund; its involvement does not extend a statutory deadline.

The withdrawal period does not shorten mandatory remedies for non-supply, defects, nonconformity, misleading practices, unauthorized charges or other legal grounds. Those rights may remain available after 14 days. Canceling Premium renewal stops future renewals; it does not itself create a refund or credit for the current paid period unless applicable law, binding purchase terms or an express individual refund decision provides otherwise.

For a problem or an exceptional refund request, contact contact@moneyreacher.com. Please include your account email, order reference if available, purchase date and a short explanation where relevant. Do not send a full card number, password or unnecessary identity documents. Contacting support does not create an additional refund entitlement, and these requested details do not restrict any legally valid withdrawal method.

Model withdrawal statement: